Privacy

What this covers

This page covers Capture, the Windows app, and the account pages at capture.lerobotbooth.com. One LeRobotBooth account signs you in to Capture and to Engage, our live event games service, but the two products keep separate records and Engage has its own policy.

Your account

If you buy a Pro licence we store your email address and your licence and billing details. Payments are handled by Stripe. We never see or hold your full card number, only enough to show you which card is on file.

Licence telemetry

When you activate a Pro licence, and while it stays active, Capture checks in with us so we can keep a licence to one computer and know which version you are running. That check-in carries only what is needed to do that: which machine the licence is on, the operating system and app version, and when it was activated and last used.

It is tied to a machine, not to a person. It contains no photos, no guest names or email addresses, no event or client names, and nothing typed into an event. The app does not send that information and we do not store or work it out from anything else.

We keep this for as long as the licence exists, plus twelve months, so we can answer billing and support questions.

Your photos, your storage, your AI providers

We never receive the photos you take. Capture writes them to the computer it runs on, and we have no access to that machine.

Capture can also send media to services that you configure: cloud storage in your own account, and AI providers using your own provider keys. When you turn those on, media goes from the booth machine directly to that provider under your account and your agreement with them. It does not pass through us, we cannot see it, and we are not a party to it. Which providers you use, what they do with the data, and how long they keep it are governed by their terms, not ours.

Because AI features can process images of the people in front of the booth, you are responsible for telling your guests that this is happening and for getting whatever consent the law requires where your event is held. Our Terms of Service cover this in more detail.

The trial

The trial version is watermarked and needs no account and no licence key. It does not check in with us at all, so using the trial leaves us no record of you whatsoever.

Who else sees it

Stripe processes payments and holds your billing details under its own policy. Our site and accounts run on Google Cloud. Nobody else receives your data, and we do not sell it or use it for advertising.

Your choices

You can cancel at any time from your account page. Write to us and we will delete your account, your licence records, and the telemetry attached to them, except anything we are required to keep for tax and accounting.

Contact

oonelab INC., 204 Symington Ave, Toronto, ON M6P 3W6, Canada. Terms Refunds info@lerobotbooth.ca